In a world where disparate physical spaces are steadily merging in the central hubs of mobile devices, consumers consider their mortgages one more digital service in need of perfecting. And given the rapid, sustained expansion of mortgage industry volume, that means a lot of homeowners in need of a lot of great servicing.
To take full advantage of the current market conditions, lenders and servicers must obsess over customer service.
Publisher: TMS
Date: February 2022
Traditional lending standards no longer fit a growing segment of borrowers in the modern mortgage market. These individuals may be self-employed, gig-style workers, real estate investors, or Gen Z freelancers. Non-qualified mortgage (non-QM) loan options, such as those offered by Deephaven Mortgage, fill the gap with flexible underwriting methods, a debt service coverage ratio (DSCR), […]
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