Mortgage servicers: If you’re not obsessed with customer service, you’re falling behind

In a world where disparate physical spaces are steadily merging in the central hubs of mobile devices, consumers consider their mortgages one more digital service in need of perfecting. And given the rapid, sustained expansion of mortgage industry volume, that means a lot of homeowners in need of a lot of great servicing.

To take full advantage of the current market conditions, lenders and servicers must obsess over customer service. 

Publisher: TMS
Date: February 2022

Popular White Papers

Best Practices from Strong Mortgage Partnerships 

Navigating the residential mortgage market today is not for the meek. Successful entities from small or regional lending institutions to top tier mega originators all need to leverage strategic partners to bring real value to the consumers. The purpose of this white paper is to address some of the real-world pressing concerns we all face […]

3d rendering of a row of luxury townhouses along a street

Log In

Forgot Password?

Don't have an account? Please