The COVID-19 crisis and the associated economic environment mean more changes for lenders.
For its 2020 Consumer Lending Survey, Nomis looks at consumer attitudes to lending in the socially distanced COVID-19 economy, including their shopping preferences and practices, what influenced their purchase decision, their attitude to loyalty and how they like to transact with their lender.
Publisher: Nomis
Date: July 2020
As servicers contend with a possible increase in delinquencies, one of their biggest concerns is the cost of compliance. Staying compliant can be costly, and technology can certainly assist in those efforts. Among technological acceleration, how can servicers be sure that they are selecting the right servicing technology partners and tools? They must look at […]
As lenders look to modernize their quality control operations, many are exploring the potential of artificial intelligence to streamline processes, improve loan quality and reduce risk. In this executive conversation, HousingWire spoke with Trevor Gauthier, CEO of ACES Quality Management, about how QC has evolved over time, how AI is reshaping expectations and what lenders and servicers should be doing now to prepare for what’s ahead.
