As chief operating officer and chief of staff at AnnieMac Home Mortgage, Craig Ungaro has been a driving force behind the company’s growth and innovation since its inception more than two decades ago. Over the past year, Ungaro led key strategic acquisitions that expanded AnnieMac’s presence into new markets — including its entry into Montana and growth across North Dakota, South Dakota and Wyoming. His ability to unify company cultures and operational frameworks has made these expansions sustainable, not just successful.
Ungaro’s operational leadership spans the full mortgage lifecycle, including cybersecurity, compliance, recruiting and process improvement. He was instrumental in rolling out next-generation technologies that enhance AnnieMac’s efficiency and borrower experience — including the company’s unique Cash2Keys program, which offers buyers a competitive advantage in tight markets.
A committed industry leader, Ungaro remains engaged with evolving mortgage regulations through his involvement in MBA, MBA-NJ, Lenders One and The Mortgage Collaborative. He also served two terms on the MBA’s Mortgage Action Alliance Steering Committee, where he worked directly with policymakers on issues shaping the mortgage landscape.
Ungaro’s individualized leadership approach has helped AnnieMac achieve a 77% employee retention rate — well above the industry average. He’s equally focused on community impact, supporting charitable partnerships with organizations like Freedom Service Dogs of America and Cathedral Kitchen.
Known for his dependability, vision and people-first mindset, Ungaro has quietly helped shape AnnieMac into a nationally recognized brand — proving that consistent leadership and operational innovation can transform both companies and communities.
Name:
Craig Ungaro
Title:
Chief Operating Officer, Chief of Staff
Company Name:
AnnieMac Home Mortgage
