When Alisande Heriyanto isn’t driving the innovation behind Corcoran’s websites and productivity tools, she switches hats to lead a Technology Support team that aids the agents, clients and staff who use those very tools and sites. Over the last year, in addition to leading a huge and timely update to Corcoran.com, she fluidly transitioned her team from a traditional tech support model to one that now supports high-performing agents and staff in a variety of work environments across 25 different markets.
Corcoran has experienced a lot of change since the site’s last refresh in 2018, and the website needed to reflect the new world in which they’re operating. The update included dozens of functional and aesthetic improvements that make Corcoran’s digital home faster, more intuitive and more beautiful with soft-AI touches woven throughout. The reimagined Corcoran.com removes regional landing pages and allows visitors to search across all regions cohesively, not just by individual brokerage or affiliate markets.
VP, Product and Tech Support
The Corcoran Group