Angela Hernandez has been with DHI Mortgage for 25 years, having started as a file administrative clerk and progressing through every aspect of the mortgage industry on the path to her current role as senior vice president, secondary marketing manager.
When the pandemic hit, purchasers of mortgage servicing rights for government-backed loans left the marketplace, thus requiring DHIM to adapt to a different business model of retaining some servicing. Hernandez quickly worked with her Capital Markets group to successfully launch this transition, ultimately creating improved execution by over 16% versus the alternative.
Also during this time, the DHIM Centralized Disclosure Department, with Hernandez’s leadership, was able to effectively manage the incredibly large increase in volume and subsequent need for increased disclosure capacity. She took on each challenge presented and, through the effective management of staffing and development of efficiencies, found success at every endeavor.
SVP, Secondary Marketing Manager
DHI Mortgage Company