Adil Gulamhusein, vice president of Operations at Sourcepoint, assembles teams of individuals to perform in sync and at their highest abilities to achieve excellent results. In the past year, Gulamhusein reinvented Sourcepoint’s client originations engagement by making highly effective use of the company’s Mortgage Training Associates program. By reducing time to source talent based on skill level and training time for specific tasks, Gulamhusein improved Sourcepoint’s average time spent capturing new client opportunities from 8 weeks to 4 weeks. In addition, he streamlined processes by working with staff to create a pipeline management tool that helped processors prioritize their work pipelines and automate processes, allowing them to work more efficiently than ever. When the pandemic hit, Gulamhusein formed a strategy to increase his team’s productivity by reducing reworks and errors in closings and resequencing processes to expand the client’s business operations to a 24/7 format by having more closing work done offshore.