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Using Conversational AI to Increase Customer Satisfaction and Retention
Dec 17, 2019As technology advances and improves, more businesses in the mortgage space can be expected to embrace digital tools and solutions. In addition, customers are increasingly interested in self-serve options, especially when it comes to customer service. One technology that is seeing an increase in use and demand is conversational AI, or chatbots, particularly the deployment […]
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15 Strategies for Lenders to Improve Profitability
Dec 11, 2019 -
Digital Closings Are Easier Than You Think: Busting 5 Common Lender Misconceptions
Dec 11, 2019 -
Mortgage companies that pay ransomware set a dangerous precedent
Nov 08, 2019 -
AI Endgame: Practical Applications of Artificial Intelligence in Lending
Oct 30, 2019 -
Walk Before You RON: Why hybrid eClosings might be the best way to begin your eClosing journey
Oct 21, 2019 -
Why Digital Closings Should Be A Lender’s Top Priority and How to Get ROI on Day One
Oct 02, 2019 -
The Mobile Origination Mindset: Delivering the Modern Mortgage through Empowered Loan Officers
Sep 30, 2019 -
A Guide to Touchless Automation
Sep 23, 2019 -
A Reality Check: Are You Prepared for a Surge in Mortgage Delinquencies?
Sep 20, 2019 -
When Disaster Strikes: Data Helps Lenders and Servicers Be More Prepared
Sep 03, 2019 -
The Business Case for Construction Loan Management Technology
Aug 29, 2019