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Appraising: Compassion Is Key 

Knock, knock. Silence. Knock, knock, knock. More silence. Puzzled, the appraiser makes another follow-up phone call to the senior borrower with whom he has scheduled a visit. Still, no answer. This particular borrower was very eager to obtain a reverse mortgage. It perplexes the appraiser that she would miss the appointment. He contacts the AMC, and they look into the situation and contact the lender. Later, it was discovered that the borrower had slipped and fell and could not get to the door or phone. Thankfully, the appraiser had heard her cries and was there to assist and call for