J.D. Power
Latest Posts
Are servicers ready for when forbearance ends?
Jul 23, 2020“Servicers have had fair warning about what they need to do,” Ira Rheingold, executive director of the National Association of Consumer Advocates, said. “One would think they could prepare for the oncoming slow train that we expect to see when forbearance runs out.” HW+ Premium Content
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Uh-oh: Borrowers’ satisfaction with their lender is falling as originations rise
Nov 14, 2019 -
Here are the mortgage lenders that borrowers like the most
Nov 14, 2019 -
Mortgage servicers are missing the boat when it comes to customer satisfaction
Aug 01, 2019 -
J.D. Power: Quicken Loans and State Farm could both reap serious rewards from unique mortgage partnership
Jul 23, 2019 -
HELOC borrowers increasingly likely to shop for alternative funding
Mar 15, 2019 -
Here are the top 5 mortgage servicers
Jul 26, 2018 -
J.D. Power: Time to prepare for upcoming HELOC boom
Apr 02, 2018 -
J.D. Power: Will mortgage lending go fully digital in 2018?
Mar 09, 2018 -
J.D. Power: This is what consumers want from their bank
Mar 02, 2018 -
J.D. Power reveals top mortgage originators in consumer satisfaction
Nov 09, 2017 -
J.D. Power names companies with top mortgage servicer satisfaction
Jul 28, 2017
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