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[Pulse] Here’s how mortgage lenders can improve the borrower’s journey 

It’s a tough time for lenders. Origination costs are up, pricing is challenging and volumes are moderating. A recent Fannie Mae study revealed most lenders view increased competition as the biggest reason for margin compression. As the market continues to fragment, one key to margin expansion and beating the competition lies in improving the borrower journey. Here’s how you can do it.