Customer Service
Latest Posts
MoxiWorks promotes Dave Greenbaum to chief customer officer
Jul 24, 2025Greenbaum will oversee customer experience strategy across the company’s network of more than 3,000 brokerages and 400,000 real estate agents.
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How Prosperity Home Mortgage Became #1 in Customer Satisfaction
Jan 02, 2025 -
Fairway’s Steve Jacobson is ’focused on speed’ as he builds company culture
Oct 18, 2024 -
Mortgage leaders talk rates, capital markets and fresh origination strategies
Sep 30, 2024 -
New Atllas AI tool aims to simplify cold calls
Jul 11, 2024 -
A customer experience playbook for the $14T servicing industry
Feb 08, 2024 12:36 pm -
How to master the art of listening
Nov 02, 2023 -
Rocket sells roughly $20B in MSRs to JPMorgan Chase
May 19, 2023 -
Opinion: Stop speaking mortgage to your clients
Mar 20, 2023
