In this webinar, mortgage industry experts will discuss how automated decisioning transforms lock desk operations to reduce repurchase risk with rapid pricing changes and transparent audit trails. The discussion will highlight how lenders with successful secondary operations have shifted from manual, error-prone processes to treating business rules as strategic assets that drive competitive advantage.
The panel will explore pain points in secondary operations, including LLPA changes, policy enforcement, regional pricing adjustments, implementation delays, audit concerns, and float down/extension management. Speakers will explain how modern decisioning technology replaces spreadsheets, eliminates repeated discussions with IT on rule updates, and empowers loan offices to make rule updates directly with full auditability
What you’ll learn:
- How to transform manual lock desk operations into transparent, auditable processes that reduce policy enforcement risk and protect your organization during audits and repurchase requests.
- Strategies to empower business users to implement market-responsive pricing changes without IT dependencies, eliminating the “telephone game” of requirements translation.
- Methods to differentiate your lending operations by treating business rules as first-class assets instead of relying on Product and Pricing Eligibility (PPE) tools for critical business logic.
Date & Time: April 30th 1 p.m. CT
Sponsored by: Sapiens Decision
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Meet the Panel:
James Boynton,
Former Lock Desk Manager,
Now with Sapiens Decision
Mark Sidlauskas,
Marketing Director,
Sapiens Decision
