ChatUWM by United Wholesale Mortgage is an AI-powered technology designed to assist independent mortgage brokers by streamlining the loan process and providing faster access to critical loan information. By offering real-time insights, ChatUWM helps brokers understand complex guidelines, identify suitable loan products for borrowers, and quickly get answers to specific questions. This tool simplifies the mortgage process, enabling brokers to tailor solutions for borrowers and reduce the time spent on administrative tasks.
Key features of ChatUWM include Chat With a Document, Start a Scenario, Calculate Income and Import a Loan. These tools allow brokers to upload documents, interact with complex information and receive accurate loan recommendations in seconds. For instance, the Calculate Income feature simplifies income calculations, while the Import a Loan option integrates directly with UWM’s loan application system.
Since its launch in May, ChatUWM has engaged nearly 30,000 users and facilitated over 1 million chats, reflecting its adoption in the mortgage industry. The platform has also contributed to the submission of over 1,000 loans, demonstrating its ability to speed up the decision-making process. ChatUWM enhances brokers’ efficiency, allowing them to focus on growing their business and improving client relationships.
