Sagent is addressing a gap in the mortgage servicing industry, which has traditionally lagged behind other sectors in terms of technological innovation. Their primary goal is to modernize the $14 trillion mortgage servicing market by solving its most pressing challenges. This year, they launched Dara, a groundbreaking servicing system that unifies data and user experiences across the entire servicing lifecycle, offering servicers a way to reduce costs, improve efficiency and enhance the homeowner experience.
Dara is composed of seven components: Core, Consumer, Default, Transfer, Compliance, Data and AI, which work together to create an integrated servicing ecosystem. The platform leverages AI and real-time data to automate tasks like document classification and indexing, handling over 2.8 billion documents to date. Dara’s automation capabilities reduce operational costs, with third-party analysis indicating a 40% reduction in costs for servicers.
Sagent’s product suite also includes Sagent CARE, LoanServ, DataScape and Sagent TEMPO, all of which help servicers enhance their operations and deliver superior customer service. Dara’s ability to service a range of loans while ensuring compliance in a dynamic regulatory environment makes it a vital tool for servicers navigating today’s market. With Dara, Sagent is reshaping the future of mortgage servicing.
