Messagepoint is a cloud-based, no-code platform designed to streamline the management of borrower communications in the mortgage servicing industry. It enables non-technical teams to create, edit and optimize communications quickly, reducing reliance on IT teams or print vendors. With Messagepoint, users can author content, create targeting rules, generate proofs and gather approvals in minutes, not months. The platform’s advanced content management capabilities simplify bulk edits and allow for complex variations of communications to comply with different brands, state regulations and product offerings.
Messagepoint’s AI-powered engine, MARCIE (Messagepoint Advanced Rationalization and Content Intelligence Engine), enhances content optimization by evaluating and suggesting improvements for brand alignment, readability and sentiment. It also supports fast and accurate translations in over 60 languages, significantly improving efficiency and reducing the need for manual review.
The platform gives mortgage servicers control over both print-ready and web-ready files, enabling them to manage communication speed and reduce print costs. With Messagepoint, servicers have shortened content update cycles from 8-12 weeks to one day, ensuring they meet tight regulatory deadlines. By consolidating communication templates and managing content from a single point, customers have reduced their templates by up to 90%, cut document production costs by 40% and improved turnaround times for client updates.
Company Website:
Markets Served:
Servicing, Healthcare, Banking, Insurance, Government
Company HQ:
Toronto, ON
