What Higharc’s New $53 Million Series B Round Will Power In 2024

According to the Series B funding announcement, Higharc’s total capital raised has hit $78.7 million, and the latest infusion typically means the enterprise can invest in a bigger go-to-market initiative that involves business development and customer implementations on a path to scale. A reason to think that pathway is only beginning its momentum is a rare sense of professional humility that comes through when you hear Higharc co-founders Marc Minor, CEO, and Michael Bergin, VP of Product spend time talking more about what they’ve needed to learn from homebuilding strategists and operators than the solutions they wanted to introduce to those executives.

We had an opportunity to talk this morning with Minor and Bergin about topics – ranging from a focus on building out a relationship network with homebuilder operators to new products and capabilities – that help give us a clearer picture of what to expect in the months ahead. Here’s an edited version of highlights from that conversation.

Building Out The Implementation Team

Marc Minor

One of the reasons for capitalizing the business the way we are is to ensure and make it clear to home builders everywhere that they can count on us to stick around. That’s critical when you build software that folks rely on for their businesses. We’ve got an incredible customer team at Higharc, made up of many homebuilders. The most recent to join was Carissa Anderson, former VP of Sales and Marketing for homebuilder operators out of Florida. That’s one example of how important establishing long-term and customer-oriented partnerships with our builders is to us.

What’s more, change management gears have been turning for a while, and, when you look at 2024, there are interesting statistics we have now about the difference we’re making. We want to pull that forward with our customers this year. What that means – and what that looks like – is Higharc is staffing people we call implementation specialists, folks who are change-management focused with builders. As we get into construction document replacement, a big category for us – there’s a lot of detail. And as that translates over to purchasing – which has been a bit of the newest part of the product – there’s just a ton of nuance, both in terms of making sure that we have a full set of data, which is a continuing kind of pursuit for us. We’re taking category by category and making sure especially that we can partner with the ERPs that they use. So if we look at 2024, partnering with more, with more third-party software companies is a big target for us, so it’s easier for builders to kind of plug and play. And we’ve got some exciting work that we’ve already had underway with several of the leading ERP companies.”

Capability Focus In 2024

Marc Minor

No one at Higharc wants to pretend that there is a light switch that you can flick on. Change is hard in homebuilding. We’re organizing ourselves to come alongside our customers closely and target what wants to change, not to try to go after everything at once. That’s a key message. Construction documents have been a big area of focus for us as well as validating the data about the house, category-by-category, and continuing to layer in more data. Now, a big area of focus this year is mapping that data for the ways builders work in terms of purchasing, estimating and the bid process.”

Connecting the dots

Michael Bergin

We have a site generator that allows us to take the information from a lot and represent the home in the context in 3D and we’ve continued to develop this. The latest work that we’re doing allows us to represent complex sites inside of Higharc. We’re aiming over this year to adapt a home to various site conditions that are often found in real life. And that information flows through the entire system. Our aim is to enable that purchasing workflow – that today, we have for the building components – also into the site components. You’ve seen some of the partners we’ve announced along with this series B fundraising. There’s also the capability now to represent the product SKU both at the buyer level and through the purchasing level. A particular item in 3D. When that home is saved, we can immediately flip over to procure. We’ll have all of that data loaded up, and then you can see the product SKU that is associated with the ERP connection. We take the ERP data for the resources, and we automatically connect that to the 3D model. That means whatever is shown to the buyer is exactly what will show on the purchase orders.”

Messaging the Value Proposition

Marc Minor

We saw more hesitancy two years ago than we see today. Part of this concerns the way word has spread and the success that folks have seen with Higharc. And a lot of that has to do with how we approach our work with builders. We sell mission-critical software, and there is a lot to understand regarding their priorities across each department. That’s the way we sell, actually. We want to genuinely learn the business that they’re in. And we want to understand. We actually meet with the drafting department. We meet with the estimating and purchasing departments. We meet with operations. We meet with the C-level, and we meet with the sales and marketing teams all independently. We spend a ton of time putting our costs into evaluating them and helping them to evaluate Higharc so that we can understand where the value actually could be.”

We build a homebuilder optimization plan from scratch with our customers based on their inputs. For some customers, operational efficiency in the soft schedule portion of the build cycle is where they want to focus. For some, it’s more customer experience-oriented. We are very intent on getting explicit on where the biggest opportunities are to make a difference. Importantly, customers we work with are always thinking about at least two departments or two workflows, not just one, because that’s what ours does, right? It takes data about a house and moves it around automatically in a helpful way that connects the disparate groups. So if you’re not doing that, then what’s the point?”