Loss mitigation service provider Sterling Home Retention Services unveiled its new platform of “bundled services,” including its flagship TouchPoint platform, which targets servicers participating in the Treasury Department’s Home Affordable Modification Program (HAMP). Partners in this service include a courier and office services provider, a customer services provider and Jacksonville-based short sale technology vendor National Quick Sale. The office services provider handles the HAMP modification documentation and borrower notification, while the customer services provider mans the phones needed to handle the calls to and from qualifying borrowers. To round off the bundled services, National Quick Sale offers its Web-based short sale technology solution to borrowers, servicers, and investors as an alternative to default in the event a HAMP modification does not work. National Quick Sale finds buyers, assigns a Realtor and completes short sales before foreclosures are finalized, including sale and leaseback arrangements that the company says will ultimately keep borrowers in their homes. Write to Diana Golobay.
Diana Golobay was a reporter with HousingWire through mid-2010, providing wide-ranging coverage of the U.S. financial crisis. She has since moved onto other roles as a writer and editor.see full bio
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Diana Golobay was a reporter with HousingWire through mid-2010, providing wide-ranging coverage of the U.S. financial crisis. She has since moved onto other roles as a writer and editor.see full bio