Jonathan Maughan, Solution Executive for CleanFile Solutions by First American, is known for his ability to hone in on customer needs and deliver practical solutions through creative problem solving.
With a strong operations background serving lenders, servicers and investors, Maughan has led many successful initiatives to gain efficiencies, reduce costs and streamline workflows for customers. He possesses the unique ability to decipher customer pain points and find solutions. The result is enhanced, innovative, cost-saving products and services that benefit customers. Maughan is incredibly dedicated to his work and is known for his creativity and out-of-the-box ideas, which have helped him navigate his role with great effectiveness. His commitment to First American’s customers is demonstrated in many ways, from being willing to jump on a plane at a moment’s notice to being ready to educate and train others.
“Dedication, honesty and commitment to the customer. These cornerstones form the foundation of my approach to the business and have driven my success. The people-first culture at First American reflects very similar values and helps inspire creative approaches.”