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Due to the recent tornado-outbreak in the Midwest, the Office of the Comptroller of the Currency encouraged banks and federal savings associations to work with customers affected by the storms.
Natural disasters can be particularly hard on individuals, and the OCC acknowledged that efforts to alter existing loans in affected areas should not be subject to bank examiner criticism.
In responding to natural disasters, the OCC said banks should consider the following measures: waiving or reducing ATM fees, waiving late fees for early withdrawals, and restructuring borrower debt obligations.
