The loan officer’s job is gone, but the Mortgage Advisor’s job is here to stay 

For decades, the mortgage industry trained us to believe our job as loan officers was clear and defined. A family or individual decided to buy a home, they came to us, and we stepped in to help them finance it. The process was straightforward: get them pre-approved, explain the numbers, shepherd the loan through closing with strong communication and customer service, and then stay in touch in hopes they would remember us when they needed another mortgage.