On Dec. 31, 2018, Carolyn Monroe broke more than a century of precedent when she was named the president of Old Republic National Title Holding Company, the parent company of Old Republic Title.
Monroe is the first woman to hold that title in the 112-year history of the company. Monroe joined Old Republic Title in 2009 as vice president and Southwest direct operations manager. Monroe has been promoted several times. In 2015, Monroe became the first female president of the company’s Western title division, where she oversaw operations for seven states, Alaska, Arizona, California, Hawaii, Nevada, Oregon and Washington and more than 1,500 employees through 2018. Last year, Monroe helped combine the company’s disparate marketing divisions and merged them into the company’s first national marketing team. Under her leadership, the marketing team launched a new company website, created a company blog, implemented a social media advocacy program, upgraded the company’s customer relationship management platform and introduced a more efficient system for processing marketing job requests, all in 2018. As president of the company, Monroe is responsible for the bottom-line profitability of the company’s direct, agency and commercial operations.