Twyla Hankins, who serves as executive vice president of operations for American Financial Network, is a sage operations executive who possesses a big-picture vision that allows her to oversee and direct operations personnel in best practices that keep all departments running harmoniously, overcoming perceived obstacles and coming together as a cohesive team. With a career that spans four decades, her knowledge of all the nuances of mortgage lending is unrivaled as she dependably leads operations of a national mortgage lender with more than 200 branches nationwide. Using her big-picture vision, immeasurable knowledge and years of experience, Hankins consistently leads her teams through the ever-changing mortgage lending landscape and prepares each department and its individual members for what’s next. Hankins believes in homegrown talent, cross-training, promoting from within and generally lifting personnel up to meet their full potential. She has mentored the AFN Operations Team, producing a winning and dedicated crew of vice presidents, directors, team leads and valuable, knowledgeable line workers who all come together cohesively and steadfastly to serve the growing AFN Production Team and an unprecedented volume of loans. Hankins also works closely with the IT Department, LOS Administration and Compliance to maximize process automation and eliminate tedium wherever possible, resulting in streamlined processes.
American Financial Network