Stephenie Flood has been with RE/MAX Gold since 1997, beginning her Gold Nation career as an administrator, then working her way up to being a key leader in the organization. During that time, Flood has overseen every operational department, culminating in her promotion to director of operations in 2015 and later, vice president of operations.
Her leadership of seven key departments within the organization has allowed the company to continue to grow while maintaining impressive service levels to agents and staff. Flood focuses on leading and cheering on a team of more than 80 administrators, transaction coordinators, accounting staff, and directors to help take them to new levels of productivity and job satisfaction. Working with her executive counterparts, she helped to lead RE/MAX Gold into the unknown of a statewide shutdown amidst a global pandemic. With her Operations team, she led a complete re-work of day-to-day operations for the entire company, including taking all staff entirely remote, while continuing to serve the needs of all agents and meeting the same service level commitments from pre-pandemic times. Also, in 2020, Flood and fellow vice president Anthony James developed the Juggernaut Podcast, which averages 500 listeners per episode. The podcast was designed to help individuals work on their health, well-being and overall personal development.