Cristy Ward runs Mortgage Connect’s strategic relationships for 17 of the top 20 most innovative banks and lenders, adapting their systems to flexible, scalable platforms. Having joined Mortgage Connect in 2012, Ward helped as the company expanded to provide a more robust product and solution set to address pain points across origination and post close. During these 8 years, Ward has spearheaded technology solutions and business process innovations, including the industry’s first Enhanced Closing Model.
She has also launched the company’s business continuity plan and created a flexible business environment allowing remote workers to stay on track. In response to the tsunami of anticipated borrower interaction due to COVID-19, Ward was instrumental in the launch of MC Consumer Connect, a plug-and-play web interface that provides a seamless, immediate solution for mortgage servicers to streamline and automate their borrower assistance intake workflows. Additionally, Ward has a strong passion for helping future generations of women thrive in the mortgage and housing industries, and recently organized and hosted the annual Women Empowering Women Council event. The event, which included six HousingWire Women of Influence, brings together top industry female players to launch initiatives that elevate and open doors for women in the industry through a network of collaboration and support.
Chief Strategy Officer