Companies use SocialSurvey to monitor and post customer feedback to all avenues of social media, solicit customer feedback in a way that boosts survey response rates, and respond to customer concerns before they reach social media. SocialSurvey provides valuable data to companies and its professionals who want to improve their services and ensure compliance with marketing and advertising regulations. SocialSurvey synchronizes with company CRM to automatically collect and share customer feedback. It then reports the results and alerts the company of negative responses.
- One company reported 8,451 online reviews
- See up to 20% growth
- 56% completion rate