FICO’s data-driven insights inform just about everything agents do with, for and about customers. And agents can extract and put these insights to better use faster, enhancing their performance. FICO Customer Data Integration integrates real-time and offline data from a variety of different channels and sources into a consolidated customer view, helping agents understand and use insights faster. Agents will be able to quickly load and explore data to answer questions or find opportunities, stay up-to-date with scheduled or recurrent integration jobs, and continuously process and analyze streaming data.
- Create data from different sources
- Get progress notifications and alerts
- Create personalized outbound campaigns
https://www.fico.com/en/products/fico-customer-data-integration