Decision Ready’s state of the art investor claims processing technology, ACE, is transforming the default servicing industry plagued with dated, decades-old claims technology. The robust rules management, workflow and streamlined document handling bring much-needed automation. Decision Ready’s claims technology automates complex investor rules, provides integrated document management and workflow. Servicers now have the necessary transparency on not only claim level statuses but also on portfolio level aggregated balances, recoveries and curtailments. The platform allows servicers to collaborate with internal teams and outsourced providers, all working on the same platform.
- Users reported 33% time savings
- 20% higher recovery and 20% in lower labor costs
- Significantly lower error rates and reduced audit findings