Michael Wojcik-Holmes started at Class Valuation as a receptionist in 2015, but quickly adapted to an industry he knew nothing about, and was promoted to director of client services in 2017, managing more than 60 team members. Broker relations has been a passion of Wojcik-Holmes’ since he started at Class Valuation, and in 2019, he was again promoted, this time to his current position as director of broker advocacy. In this role, he formed a team that exclusively serves as a support system for Class Valuation’s broker partners. Wojcik-Holmes welcomes the opportunity to address concerns and build new relationships, and believes his biggest business accomplishments are not based on awards or promotions, but rather taking a bad situation and working hard to turn it around and form a new relationship. By putting himself in the shoes of those trying to make their homeownership dreams come true, Wojcik-Holmes motivates himself to work tirelessly to make sure there is a smooth appraisal process.
What is one habit that has helped you succeed?
“One habit that has helped me succeed in this industry is being empathetic. Each appraisal has a borrower on the other end, going through what can be a very stressful process in their pursuit of homeownership. Being cognizant of that is an important habit that has helped me succeed.”